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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony

December 11, 2025

5  out of  5
rating by Anthony
"First class professional service at a reasonable cost"
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Grace Muntu

December 11, 2025

5  out of  5
rating by Grace Muntu
"Great service!"
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Espy Hernandez

December 5, 2025

5  out of  5
rating by Espy Hernandez
"Maria Sanchez was the agent from State Farm who help me with my policy and she was absolutely amazing. Very professional, informative, patient, and just a delight to deal with which is rare these days since the world has forgotten the act of kindness. She is a major asset to the company please make sure her amazing work does not go unappreciated and unnoticed. Maria is definitely an example of customer service at a level that exceeds most. Kudos 👏 to State Farm for having her."
We responded:
"Espy, Thank you so much for taking the time to share your experience with Maria Sanchez at State Farm. We are thrilled to hear that she provided you with such professional, informative, and patient service. Maria is indeed a valuable asset to our team, and your kind words will certainly be passed on to her and our management. Your feedback highlights the dedication and commitment Maria brings to her role, and we are proud to have her exemplify the high level of customer service we strive to maintain. We are grateful for customers like you who recognize and appreciate the hard work of our team members. Looking forward to servicing your policies for years to come! All my best, Silvana Paquet Agent "
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Idrees Ahmed

December 5, 2025

5  out of  5
rating by Idrees Ahmed
"Always better and helping to the customers"
We responded:
"Idrees, Thank you for your 5 star review. It is always a pleasure to see you at our office and assist you with your policies. We hope to continue servicing your insurance needs for years to come! Happy Holidays. Silvana Paquet - Agent "
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RUBEN AVILES SANTOS

November 23, 2025

5  out of  5
rating by RUBEN AVILES SANTOS
"I being for 3 years ago and they're always there for me they do the right thing for there costumer they're great 👍 👌"
We responded:
"Ruben, we appreciate your 5 star review and your loyalty to us! We are thankful for you and the opportunity to serve your insurance. We wish a Happy Thanksgiving! "
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anibal barrios

November 22, 2025

5  out of  5
rating by anibal barrios
"Silvana es muy excellente y efficiente en su trabajo y otra cosa muy importante una buena comunicación que eso siempre lo necesitamos cuando tenemos alguna duda Gracias Silvana Paquet un. Saludo Aníbal Barrios!!!"
We responded:
"Thank you so much, Aníbal for your wonderful review. I truly appreciate your kind words. I’m always here to help and glad to support you whenever you need anything. Your trust means a lot. Best regards, Silvana Paquet Agent "
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Paulo Ataide

November 18, 2025

5  out of  5
rating by Paulo Ataide
"Working with Jennifer Padilla was a great experience. She was very professional and friendly. She helped eith my policy and explained everything in detail. I’m very grateful for her help 🙏🏽"
We responded:
"Paulo, thank you so much for your 5 star review. Jennifer is indeed professional and helpful. We are glad to have her as part of our team!. We welcome you into the State Farm family. Silvana Paquet Agent "
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El galann Agm

October 29, 2025

5  out of  5
rating by El galann Agm
"Hola la señorita Jennifer, es muy amable Y atenta100% recomendada. Cuídense y que tenga buen día…"
We responded:
"Thank you so much for your 5 star review!! It was a pleasure to assist you! Jennifer is indeed very kind and attentive. We are so glad she is part of our team! All my best! Silvana Paquet "
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Rosanna Mercado

October 1, 2025

5  out of  5
rating by Rosanna Mercado
"Póliza de vida un excelente servicio por parte de Juana henriquez."
We responded:
"Rosanna, I am so glad that we provided the service you expected from us when servicing your life insurance. Your review makes us very proud! Silvana Paquet "
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Belkis Bernardez Roberts

September 16, 2025

5  out of  5
rating by Belkis Bernardez Roberts
"I would like to share my thoughts about my experience with Juana Henriquez, and I hope this feedback can help her continue to excel. Address: 1325 Paterson Plank Road, 2nd Floor Suite B Secaucus, NJ 07094 Juana was friendly and welcoming, which made my experience pleasant. She provided me with valuable information and worked hard to find the best offer from State Farm that suited my needs. It's evident that she has a strong understanding of her work and customer requirements. I appreciate her efforts and look forward to seeing how she can continue to enhance her service in the future. Thank you, Juana!"
We responded:
"Belkis, Thank you so much for your wonderful review! We’re so glad to hear that Juana made your experience pleasant and was able to find the right coverage for your auto and renter’s insurance. Your kind words motivate our team to keep delivering great service. We truly appreciate your trust in us! Have a wonderful evening! Silvana Paquet- Agent "
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Jose Gregorio Pena

September 15, 2025

5  out of  5
rating by Jose Gregorio Pena
"Muuy buen servicio por el agente Juana la recomiendo 10/10"
We responded:
"José, Thank you so much for your kind words! We’re happy to hear that Juana provided you with excellent service. Your recommendation means a lot to us, and we’re always here to help whenever you need us! Silvana Paquet Agent "
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Heather Buckley

September 4, 2025

5  out of  5
rating by Heather Buckley
"Absolutely incredible patience, and gave me a great deal."
We responded:
"Thank you Heather for your 5 star review! I am so glad we exceeded your expectations while assisting you with your vehicle and renter’s insurance. We look forward to continue offering you the service you expect and deserve! Silvana Paquet- Agent "
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Varsha Patel

August 29, 2025

5  out of  5
rating by Varsha Patel
"Great Experience with State Farm Homeowners Insurance I had an excellent experience with State Farm’s homeowner insurance customer care with Silvana and her team in Secaucus location. The representative was friendly, knowledgeable, and took the time to answer all my questions. They were quick to follow up and provided clear, helpful information. It’s refreshing to deal with a company that values its customers. Highly recommend State Farm for both great coverage and top-notch customer service!"
We responded:
"Varshal, We are so honored to work with you as our customer and we are thankful for your star review. We appreciate that you shared experience with our agency. We do indeed value our customers and strive to build relationships on every interaction so we can understand your needs and provide insurance options, so you and your family are protected. We look forward to continuing working with you for years to come. Wishing you a restful holiday weekend. Silvana Paquet - Agent "
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Fermin Mendez

August 8, 2025

5  out of  5
rating by Fermin Mendez
"Great speaking to Maria Sanchez Thank you for your help. Home Insurance"
We responded:
"Fermín, thank you for your 5 star review. I am glad Maria was able to help you with your home insurance and meet your expectations. We are always available to help you! Have a great weekend. Silvana Paquet Agent "
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Cynthia Mojica

August 5, 2025

5  out of  5
rating by Cynthia Mojica
"I met here great place great people and great service"
We responded:
"Cynthia, It was our pleasure to meet you in person and assist you with your insurance policy. We loved your 5 star review and we hope you visit our office often! All my best - Silvana Paquet Agent "
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Anali Perez

August 4, 2025

5  out of  5
rating by Anali Perez
"Maria fue excelente al atender mis necesidades, muy amable y responsable al obtener toda mi información, la recomiendo al 100%. Gracias."
We responded:
"Anali, Thank you for taking the time to share your experience. We’re delighted to hear that Maria provided you with kind and attentive service on your vehicle and renter’s insurance policies. Your recommendation means a lot to us, and we truly appreciate your trust. Silvana Paquet - Agent "
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Daysi Diaz

July 29, 2025

5  out of  5
rating by Daysi Diaz
"Jennifer and Samantha were a great help while trying to navigate a new policy! Great team answered all my questions and offered multiple options! Thank you"
We responded:
"Daysi, Thank you so much for your kind words! We’re thrilled to hear that Jennifer and Samantha were able to help you navigate your new policy and provide the options you needed. We’re lucky to have them on our team! If you ever need anything else, we’re just a call away. We appreciate you. Silvana Paquet Agent "
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Mario Martínez

July 26, 2025

5  out of  5
rating by Mario Martínez
"Valoro el excelente servicio, la paciencia y la información brindada por la señorita Jennifer P y el deseo de brindarme el seguro que se adapte a mi presupuesto y necesidades"
We responded:
"Mario, Thank you so much for taking the time to share your experience! We’re so glad to hear that Jennifer was able to guide you with patience and care. She truly enjoys helping our customers find coverage that makes sense for their lives and their budgets. It means a lot to us that you felt supported throughout the process — we’re always here for you whenever you need! Have a great weekend. Silvana Paquet "
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Randolf D Jesus Candelario

July 26, 2025

5  out of  5
rating by Randolf D Jesus Candelario
"Jennifer me ayudó mucho a entender mis opciones para el seguro de Vida. Tuvo mucha paciencia conmigo y me mandó más de dos opciones. Me encanta el servicio que ofrecen en esta oficina! 100% recomendados!"
We responded:
"Randolf, Thank you so much for your kind words! We’re thrilled to hear that Jennifer was able to help you feel confident in your life insurance options. Providing personalized and attentive service is what we strive for every day at Silvana Paquet State Farm agency. We truly appreciate your recommendation and look forward to being here for you whenever you need us! Silvana Paquet Agent "
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Mischeivous Dennis

July 24, 2025

5  out of  5
rating by Mischeivous Dennis
"Maria Sanchez,and the STATE FARM® INSURANCE AGENT Silvana Paquet was really really really great especially Maria she was nice I can’t find words to describe how good she was I would definitely recommend this agency to anybody 🙏"
We responded:
"Hi Mischeivous, Thank you so much for your kind words and glowing recommendation! We’re thrilled to hear that Maria made such a positive impression—she truly goes above and beyond for our customers, and we’re lucky to have her on our team. We’re grateful you chose Silvana Paquet State Farm, and we’re always here if you need anything in the future! Warm regards, Silvana Paquet Agent "
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sandira pierina pichardo

July 21, 2025

5  out of  5
rating by sandira pierina pichardo
"Muy eficiente gracias"
We responded:
"Sandra, Tu satisfacción es muy importante para nosotros y comentarios como el tuyo nos motivan a seguir dando lo mejor cada día. Esperemos seguir ayudándole con su seguro por mucho tiempo. Silvana Paquet Agente"
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Genaro Rojas

July 16, 2025

5  out of  5
rating by Genaro Rojas
"Once again, an excellent experience dealing with this agency. Juana & Silvana were extremely helpful. I highly recommend."
We responded:
"Genaro, Thank you for your kind words and continued support! We’re so happy to hear that your experience with our agency—and with Juana - was a positive one. It means a lot to have your recommendation. We’re always here to help whenever you need us! We appreciate you. Silvana Paquet Agent"
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Nailah Abdus-Salaam

July 16, 2025

5  out of  5
rating by Nailah Abdus-Salaam
"We just joined StateFarm House Insurance. The Services you provide are exactly what we're looking for at a reasonable price. The agent was professional & easy to talk with. She made the process easy. I would definitely recommend this company to others."
We responded:
"Nailah, Thank you so much for your kind words and for choosing State Farm Silvana Paquet Agency for your home insurance needs! We’re thrilled to hear that you had a smooth experience and that our services met your expectations. It was truly a pleasure working with you, and we’re always here to help. Your recommendation means a lot to us! — Silvana Paquet State Farm Team"
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Annabelle Winkelried

July 10, 2025

5  out of  5
rating by Annabelle Winkelried
"Samantha helped me with my first life policy, amazing service, recommend"
We responded:
"Annabelle, Thank you so much for your kind words! We’re thrilled to hear that Samantha provided amazing service and helped make your first life insurance policy experience a smooth one. Taking that step is an important part of protecting your future, and we truly appreciate your trust—and your recommendation! Silvana Paquet Agent "
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Joe Lane

July 9, 2025

5  out of  5
rating by Joe Lane
"outstanding"
We responded:
"Joe, thank you so much for your kind review! We’re truly grateful you took the time to share your experience with our office. It means a lot to know we exceeded your expectations. We appreciate your trust and look forward to continuing to serve your insurance needs for many years to come. Wishing you a wonderful evening! – Silvana Paquet, Agent "